Hotel Policies

Booking Policies – when booking, your policy is in agreement with the dates of your reservation.

Mid Season November 11th to December 19th / Feb 1st to Feb 28th 2023 – 2024
Full Cancelation is possible until 5 days before arrival
You will be charged for the cost of the 1 st night if canceled within less than 5 days and the total reservation for No Show.
Free cancelation within 24h hours goodwill gesture
HighDecember 20th / January 31st // March 1st to November 10th 2023 – 2024
Full Cancelation possible until 30 days before arrival
You will be charged for the cost of the 1 st night if canceled within less than 30 days and the total reservation for No Show.
Free cancelation within 24h hours goodwill gesture

HOUSE RULES

I kindly ask you to read our house rules carefully and keep them in mind during your stay to avoid any misunderstandings.

1. No parties or events allowed.

2. Smoking is not allowed inside the Caves. 

3. Pets allowed, however dogs will need to be on a leash within the complex

(under request and a 15 EUR fee).

4. No unregistered/overnight guests allowed. 

5. Please respect check-in and check-out times,

Check-in from 15:00 – 20:00

Check out until 10:00 (late check-out possible, under availability and a 35 EUR fee)

6. Please take extra care of your keys.

(Lost keys incur a replacement fee of 20 Euros.)

7. Please take care of the furnishings. You have to pay for damages that occur. 

8. Please don’t rearrange the furniture.

9. Please do your dishes before leaving.

10. Please don’t leave food lying around as this will attract ants and other small creatures.

11. Please leave any rubbish outside the Cave door before you leave.

12. No illegal substances are allowed on the premises.3. No glass in the Hot Tub, please wash your feet and shower before entering.

13. Clothing is optional within the complex. Please respect anyone’s decision to sunbathe naked without comment or judgment.